Karatina University Students Assaulted at Eatery Over KSh 20 Payment Dispute, Video Sparks Outrage

A shocking video from Nyeri has gone viral, showing Karatina University students being physically assaulted at a local eatery over a small payment dispute. The students had eaten food worth KSh 110 but could only pay KSh 90. Hotel attendants allegedly reacted violently, beating and verbally abusing them. The incident has sparked widespread outrage online and across the country.

Eyewitnesses reported that the confrontation escalated quickly, leaving the students frightened and humiliated. The viral footage captures the chaos, showing the attackers acting aggressively while the students tried to defend themselves. Many Kenyans condemned the eatery’s actions as excessive and unnecessary over a minor payment shortfall.

The incident has prompted a wave of public sympathy for the students. Several social media users have offered to pay for the meals as a gesture of support. Others shared similar experiences, criticizing the violent approach taken by the hotel staff. Authorities have not yet released an official statement, though many are calling for an investigation into the conduct of the attendants.

This case highlights concerns over customer safety in public spaces and raises questions about how businesses handle disputes. Experts emphasize that peaceful negotiation should always come first and that violence is never justified. For the students involved, the ordeal has been traumatic, but it has also sparked a nationwide discussion about civility, accountability and proper conflict resolution. As the video continues to circulate, Kenyans are demanding justice and lessons to prevent similar incidents in the future